Child Support

Douglas County Child Support Agency offers a range of services to help establish, collect, and enforce child support obligations. These services are available to parents or caregivers who have a minor child living in their household, rely on them for financial support, and have a parent who does not reside in the home.

Child support agencies and County Attorneys do not represent either parent in child support matters. Instead, their role is to promote and protect the best interests of the child while ensuring compliance with Minnesota child support laws and guidelines.

In Minnesota, parents also have access to an expedited child support process, which allows them to address certain child support issues without hiring an attorney and to represent themselves during court proceedings.

Working Together

Douglas County Child Support is here to work with you. Here are some helpful tips to help us help you:
• Tell your worker about any changes: address, phone number, job change or loss, serving jail time, become injured or disabled, go back to school, or child(ren) now living in your household.
• Open your mail from the state or county child support office.
• Fill out and return any paperwork we send you; if you are having a hard time doing so, let us know.
• Respond to our messages or letters. We may need information that helps us with your case.
• If you have questions, contact your worker. You can call or email your Child Support Officer (CSO) or use the web messaging feature in Minnesota Child Support Online (MCSO).
• If you are unable to make your full payment, pay what you can and contact your worker to let them know.
• Stay in touch.

Payment Information

Parties may access payment information here. You will need your participant number (MCI) as well as a PIN to initially register and access your information. 
• To obtain your MCI Participant Number, call 651-431-4400, Press 1, then Press 5 to hear your number. If you are currently receiving a billing statement, your 10-digit number is shown in the MCI box.
• To obtain a Personal Identification Number (PIN) complete the Get New Pin form. PINs are mailed to your current mailing address. 
• Once registered, you will be asked to create a new user ID and password to login.

You can make payments via mail, MN Child Support Online, PayNearMe, or at the front desk of Douglas County Social Services.

• By mail:
MN Child Support Payment Center
PO Box 64326
St. Paul, MN 55164

• MN Child Support Online:
o MCSO website
o iPayOnline (MCSO registration not required); electronic payments for participants and employers with no fee

• PayNearMe:
o Find a PayNearMe Retail Location
o Enter your location (City, State) and what bill you would like to pay (Minnesota Child Support) for a full list of retailers in your area that accept payments

• Douglas County Social Services
809 Elm Street, Suite 1186
Alexandria, MN 56308
Monday-Friday, 8:00 am to 4:30 pm
Money order, check, or cash accepted